Do you accept orders for renewals?
How long will it take for the customer's first subscription to arrive?
Do you offer international delivery?
Do you offer back issues to magazines?
My customer has not received their subscription. How do I find out about their order?
What is your refund policy?
Do you have any marketing material available?
Where is a complete list of all the magazines offered and their cost?

Do you accept orders for renewals?
Yes! We accept both new and renewal orders. There are only a couple of magazines that are not available for renewals. Renewals we be one of your best sources for sales as you will be able to renew your customers subscriptions on a yearly basis.
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How long will it take for the customer's first subscription to arrive?
The industry standard is 30 to 120 days. Most of the publishers use mail processing centers which tabulate and processes the millions of orders received, and they perform the actual sorting and mailing. That takes a lot of time. Additionally, most magazines are printed months in advance, and each printing is pre-allocated only to the amount of subscribers at the actual time of printing. Thus, an order received in January might actually commence in April. There is very little difference in the processing time whether one orders directly through the publisher, or through a subscription reseller, like SubscriptionAgency.com. This delay time makes it very important that you submit all your orders once a week! As a general rule, daily subscriptions take 4 to 8 weeks to start, weekly subscriptions take 6 to 10 weeks to start, monthly subscriptions take 8 to 12 weeks to start and bi-monthly and quarterly subscriptions take 10 to 16 weeks to start.
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Do you offer international delivery?
We only offer subscriptions to US customers.
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Do you offer back issues to magazines?
We are unable to offer individual copies of magazines.
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My customer has not received their subscription. How do I find out about their order?
It takes orders 30 to 120 days to clear. If it has been over 12 weeks since you sent us the order, contact us and we will contact the appropriate agency to find more information about your order.
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What is your refund policy?
We cannot refund money for agent orders. Since we remit money to publishers and payment centers for those orders and cannot get it back after the order is placed, we are unable to refund the subscription. If an error occurs by our actions, we will gladly refund or credit your remit cost.
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Do you have any marketing material available?
We will provide you as much information as we can for the subscriptions we offer. We include descriptions with the magazine cost list and we post this information, along with magazine cover images in our Agent section of our site.
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Where is a complete list of all the magazines offered and their cost?
You will be emailed this list once you have been accepted into the program. You can also view the list online in our Agent section. You can view our list of titles before joining.
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